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Why do you charge a handling fee?
How do you compute the Shipping Fees shown on each listing ?
Will you include Insurance on your Invoice?
How long will I have to wait for my purchase?
I am looking for a particular item and do not see it in your listings. How can I contact you?
Do you have a storefront that I can visit?


Why do you charge a handling fee?
Most companies charge a handling fee on all items shipped. We apply a charge of $0.75-$2.00 to cover the cost of supplies and provide a Delivery Confirmation on your package. Also there is a charge applied by Pay Pal for accepting your credit card.

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How do you compute the Shipping Fees shown on each listing ?
We ship via USPS Priority Mail for "breakable" items. As you probably know; Priority Mail is based upon weight and distance the package must travel and is not an evenly graduated scale. We always use the lesser of the "by weight" Priority Mail or Flat Rate Priority Mail if that is less costly. We have estimated payment for shipping from Florida to Seattle, WA that way we are sure that an adequate fee is paid. If you wish to wait for our Invoice; it will reflect the shipping cost based on your zip code. WE DO REFUND overpayments without regard to whether it is a Pay Pal or Google Checkout payment or a payment by Money Order. If you have a question concerning the shipping to your area use the "Ask Seller a Question" and we will respond. If you wish to purchase multiple items we will combine shipping. We recommend you purchase the items but do not pay for them. We will package them, weigh them and send you one invoice with one shipping fee. Please, if you have a question or concern; ask us, we WILL respond to your question.

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Will you include Insurance on your Invoice?
Yes we list Shipping Insurance as optional on our Invoice, as we have clearly recommended that breakable items be insured. We cannot be responsible for damaged items if you do not insure the package. Since we ship USPS only; we do not use UPS or FEDEX, Insurance for up to $50 has a cost of $1.65.

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How long will I have to wait for my purchase?
We ship your item the day following receipt of confirmed payment; and for that reason do not accept Personal Checks. We usually include Saturday shipping but cannot guarantee it. We e-mail you with the date your item(s) were shipped and typically USPS gets Priority Mail almost anywhere in 2 days; sometimes 3 days, if you are located in rural America.

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I am looking for a particular item and do not see it in your listings. How can I contact you?
You can contact us through the "Ask Seller a Question" on all of our listing or E-mail with us at midstatecollectibles@msn.com if there is a particular item you are seeking. If we have it; we will list it and if not we can commence looking for your item. We DO respond to e-mails ususlly within one day, frequently faster.

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Do you have a storefront that I can visit?
Unfortunately we do not have a storefront and operate from our home. Rental costs in our area make a physical store cost prohibitive unless we branched out from what we now sell. We are getting out of the Jewelry venue to concentrate on the Pottery/Glass/Collectibles venue. We don't look at this as a job it is literally a fun thing for us.

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Last Updated: 5 Sep 2008 03:44:10 PDT home  |  about  |  terms  |  contact
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